Cloud Operations & Platform Team Leader

For our corporate client with an international presence and specializing in the field of law, we are looking for a Cloud Operations & Platform Team Leader (Azure).

The company offers a flexible hybrid model of work -  the office is located in Warsaw, Poland.
The form of cooperation is an employment contract.

Main tasks:

Our Cloud platform will underpin the firm's desire to adopt an agile and cost-effective Microsoft Azure infrastructure. Our infrastructure provides best-in-class foundations and enables our stakeholders to deliver enterprise solutions and services to the firm and our clients.

The Cloud Operations & Platform Team will be a new global team within the wider Cloud Infrastructure team. It will align with Microsoft CAF best practices, focus on operational day-to-day support, process management, cloud-native functionality, development, and deployment methodologies as part of a migration to the MS Azure infrastructure, including the following:

• Microsoft Azure Platform, including IaaS, PaaS, and infrastructure products.

• Infrastructure as Code, CI/CD pipelines, backlog, and Agile working practices.

• Service- and security-focused compliance management and cloud-optimized service delivery.

• Cloud financial management and reporting.

• Knowledge of Windows and Linux Server, DNS, Storage, Identity services, Active Directory, Azure Active Directory.

Expectations of Role:

• As the service owner, accountable for the operational support, maintenance, and compliance of Microsoft Azure infrastructure.

• Provide leadership, people management, and support development for up to 10 engineers.

• Responsible for Agile working practices, automation, and integration/coordination with the current support model.

• Responsible for DevOps backlog management, Azure BICEP-based Infrastructure as Code adoption, and delivery.

• Accountable for reporting, managing, and wider working practice adoption of Azure cost management best practices, following the FINOPS framework.

• Lead, collaborate, and direct a harmonized service across the wider Cloud Infrastructure team.

• Capable of leading with hands-on technical aspects and leading strategic thinking and planning aligned to business needs.

• Responsible for managing, reporting, and adoption of ITIL service management processes and service ownership management.

• Accountable for service compliance with security policies, incident response management, and adherence to agreed working processes and policies.

• Demonstrate the ability to flex style, technical proficiency, analytical practices to direct coordination.

• Responsible for operational budget management and reporting.

• Strategic future planning and alignment of service to meet business needs.

• Third-party and stakeholder management, and active engagement across the Technology department.

Requirements:

• Experience in leading and managing a global technical operational team.

• Azure qualifications required - AZ-900 Fundamentals, AZ-104 Administrator, or equivalent experience.

• Operational Infrastructure support knowledge; with at least 3 years of experience.

• Experience with Azure BICEP, Infrastructure as Code, CI/CD development; working within an Agile methodology, managing backlog priorities and tasking.

• Cloud strategic, architectural knowledge supporting the delivery of modernized business services and a continuous improvement mindset.

• Technical experience and knowledge across the following solutions:

            - Microsoft Azure Platform, including IaaS, PaaS, and infrastructure services.
           - Microsoft Azure BICEP, DevOps, infrastructure automation tooling.
           - Cloud financial and process management and reporting.
           - Windows and Linux Server OS, DNS, Storage, MS SCOM & SCCM.
           - Understanding of Identity services, Active Directory, Azure Active Directory.
           - Automation experience in - PowerShell, Bash, Ansible, DevOps, ARM, BICEP code.

What we are looking for:

• A supportive and highly collaborative team leader, able to lead both technically and make decisions.

• Capable of leading and developing a technical team, people, processes, and services.

• Desire to lead the adoption of an efficient, evergreen mindset and capable of support and delivery at scale.

• Flexible approach and able to cope with changing priorities, as well as work under pressure and remain calm in such situations.

• Team player, inclusive style, and a good communicator at all levels, with a strong sense of accountability, ownership, and sensitivity to team and cultural dynamics.

• Clear thinking and tenacious in achieving goals; proactive in driving progress to achieve those goals via self, team, and others.

• Attention to detail and clarity of presentation (options, issues).

The company offers:

• An employment contract.

• A flexible hybrid model of work -  the office is located in Warsaw, Poland.

• Private medical care.

• Free in-house fitness center.

• Life insurance.

• Worldwide travel insurance for business and non-business travel.

• Benefit Multisport club card or subsidized travel card.

• A wide range of training opportunities.